Delivery
Processing time
The time I need to prepare an order for dispatch varies. Generally, I need 5 -10 business days to prepare and ship your order.
Shipping
You will be emailed once your order has shipped. I use Canada post regular mail to keep the cost of my shipping low and affordable for my customers. Therefore, tracking is not available. Estimated shipping by Canada post is 3 – 10 business days depending on the country being shipped to.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply to their orders.
Returns & exchanges
The Blue Chick sales are final. We do not accept returns or offer refunds. We may offer exchanges under limited circumstances. If an item is damaged as a result of quality or craftsmanship, customers must e-mail their concern within 14 days of receiving items for an exchange. Items mailed back for exchange must be unworn, undamaged, and in their original packaging. The Blue Chick reserves the right to refuse any exchange where the product returned is not in its original condition. The customer is responsible for all shipping charges.If you encounter an issue with your purchase please reach out at info@theblueckick.ca